Straight answers, no asterisks

Questions creators ask

The ones that are the same whatever you sell — what it costs, when you get paid, who handles tax, and what your buyer sees. Each guide page carries its own FAQ for the questions specific to it.

Questions
22
Topics
4
Fee
10% + 10% buyer-side
Monthly cost
None

22 questions across 4 topics

Money

What it costs, and when it reaches your bank.

What does Unlockable cost?

Nothing until something sells. There is no monthly fee, no listing fee and no charge for uploading. When a sale happens we take 10% of the price you set, and the buyer pays a 10% privacy & security fee on top — so on a £40 link the buyer pays £44, card processing comes out of our share, and you keep £36. The full arithmetic, including what every other platform takes, is on the comparison page.

When do I actually get the money?

Earnings settle five working days after the sale — working days, so a Friday sale settles the following Friday. Once settled, the money moves from your pending balance to your available balance and you can request a payout. Payouts are reviewed by a person before release, so the money does not leave the moment you ask.

Is there a minimum payout?

Yes, £20 in your wallet currency. Below that the request is refused and the balance stays where it is until you have enough.

How is the money paid to me?

To your bank account, after identity and bank verification. You hold a separate balance in each currency you sell in — USD, GBP and EUR — so a dollar sale is not converted into pounds unless you want it to be.

Do you handle my tax?

No. You are the seller. Unlockable runs the payment rail and pays you; your tax position is your own. That is the main difference between us and a marketplace that acts as merchant of record — those platforms collect and remit sales tax and VAT for you, and charge accordingly. If cross-border tax is the thing you most want to avoid, a merchant of record is genuinely the better choice, and the comparison pages say so.

Selling

What you can put behind a link, and what you can do with it.

What can I sell?

Whatever you made that someone would pay for. The honest test is not the format, it is whether a specific person would rather pay you than go without it — a preset pack, a tutorial, an unreleased track, a workflow, a set of templates, a seat at something. There are 57 guides on this site organised by who you are and by what you made, each with example products and prices.

What file types can I upload?

Any of them. There is no list of permitted formats — a PDF, a spreadsheet, a zip of templates, an n8n workflow, a source-code archive, an ebook, audio, video. The only limits are 100 MB per file and 10 GB of storage per creator. Individual files are never publicly listed, and anything that is not an image, video, audio file or PDF is delivered as a download rather than opened in the browser.

Can I sell the same thing to more than one person?

Yes. A link is not a one-off invoice. You can sell the same product as many times as people want it, at the price you set, and every sale is a separate unlock with its own receipt.

How do I stop selling it after a while?

Cap the link by date, by number of views, or by number of unlocks. A drop that expires on Sunday, or that only the first hundred people can buy, is a setting on the link rather than a different product. It is how you sell the same content twice instead of leaving it on a shelf.

Can I sell several files as one product?

Yes — a collection. A shoot, a course module or a bundle of templates can go behind one price instead of being sold piece by piece.

How much can I upload?

10 GB per creator, across everything you have stored.

Can I say something to the person who buys it?

Yes. You can attach a voice note to a link, so a download arrives with a person attached to it rather than as an anonymous file.

Do I have to post about it, or will you?

You post the link yourself, wherever your audience already is — a story, a bio, a pinned comment, a group chat, a DM, an email. We do not connect to your social accounts and we do not post on your behalf.

Your buyer

What the other side of the link sees.

Does my buyer need an account?

No. They open the link, see what they are buying and the total, pay, and get access. No sign-up, no password to forget, and nothing for you to explain in a DM.

What does the buyer actually see?

The name of what they are buying, the price you set, the privacy & security fee shown as its own line, and the total — followed by card, PayPal, Apple Pay and Google Pay. The fee is not folded into the price, which is why the total is higher than the number you typed.

What if a buyer wants their money back?

Purchases carry a 30-day money-back guarantee. A refund is issued through the payment processor and the earnings are reversed from your wallet, which is what the five-day settlement hold is for: money that has not been released yet can be returned without chasing you for it.

What stops someone forwarding my link to their friends?

The limits you set. If you cap a link by number of unlocks or by date, it stops working when the cap is reached or the date passes, whoever is holding it. If you sell an uncapped link, treat it the way you would treat any file you send someone: the link is the product, and a product handed to one person can be handed on.

Trust

Your content, your account, and what we do with both.

Who owns my content?

You do. You are selling it, not signing it over, and nothing here transfers ownership or gives us the right to sell it ourselves.

Is my content public?

No. Uploaded files are stored privately and are not listed or reachable by guessing an address. A download is only issued once the payment has been confirmed with the payment processor.

What happens to content that breaks the rules?

Uploads are screened automatically and reviewed where something is flagged. Content that breaks the rules is removed and the account is actioned — which is what keeps a payment processor willing to work with a platform like this, and therefore what keeps everyone else’s payouts working.

Do I have to keep paying to keep my links alive?

No. Links do not stop working because you stopped paying, because there is nothing to pay. Expiry only happens when you set it.

Can I use this alongside Patreon, Ko-fi or Gumroad?

Yes, and plenty of creators do — a membership for the people who want everything, and a link for the one thing someone asked for. The comparison pages are written to be honest about where each of those is the better tool, including where they beat us.

Something not covered?

Ask us directly. A question worth answering once is worth answering on this page rather than in one reply to one person.